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Address
2967, Red Barn CT, Aurora IL 60503
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+1 (888) 979-7388
info@trainus.xyz
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FAQ
How do I make a train reservation through your helpdesk?
Simply contact our helpdesk via phone or email, and our team will assist you in making your train reservation.
Can I make changes to my reservation after it's been confirmed?
Yes, you can make changes to your reservation, subject to availability and any applicable change fees or penalties. Contact our helpdesk as soon as possible to request any changes.
Can I book tickets for multiple passengers at once?
Yes, you can book tickets for multiple passengers in a single reservation. Simply provide the necessary information for each passenger when making your booking.
What information do I need to provide when making a reservation?
You’ll need to provide details such as your departure city, destination, travel dates, preferred class or seat type, and the number of passengers traveling.
What happens if my train is delayed or canceled?
In the event of a delay or cancellation, our team will assist you in rebooking your travel arrangements or obtaining a refund
How far in advance should I book my train tickets?
We recommend booking your train tickets as early as possible to secure the best fares and availability, especially during peak travel seasons. However, we can often accommodate last-minute bookings depending on availability.
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